What payment methods are accepted?
We accept all major credit cards.
Does Bone Dry Pet ship to the USA and Canada?
Yes! We ship to the USA and Canada!
For Canada customers: Please note conversion rates and that all prices are shown and billed in USD. We are currently unable to accept international orders from any other countries at this time.
What Is Bone Dry Pet's return policy?
Please visit our Returns Page.
What if I forget my password?
Simply click Login at the top of the home page. Under Registered Customers click Forgot Your Password? and follow the instructions to receive an email to reset your password.
How do I view/edit/update my contact and / or account information and track my orders?
Simply Login and you will be taken to MY ACCOUNT page where you can edit all of your information:
1. Update Contact information: change your email address and password
2. Edit your address book
3. Review and Edit my Wish Lists
4. Review and track orders and order status
Have further questions? Feel free to contact us.