Shipping Info

Shipping Info

All Orders are shipped from the Seattle metropolitan area to anywhere in the USA (including Military (APO/FPO) addresses and Canada

Processing Time: Orders received between Monday and Friday before 11:00 a.m. PST are generally processed and shipped in two business days. However, we do incur delays from time-to-time. During holidays order processing will take longer. We do not ship on weekends or holidays.

Please allow 7-10 business days from the shipment date for receipt of your order via FedEx or UPS Ground and 5-7 business days for orders shipped via USPS. 

All orders sent to APO/FPO, and to Alaska & Hawaii are sent via USPS Standard shipping. Business days are Monday through Friday, excluding holidays. We cannot ship to PO Boxes in US and Canada.

Shipping methods and shipping cost is calculated during the checkout process.

INTERNATIONAL ORDERS: Please note that we are currently unable to accept international orders online that are outside of the US and Canada due to international customs and taxes. 

Bone Dry Pet is not held responsible and will not reimburse for carrier delays of any kind, customer shipping information entry errors, failed delivery attempts or any carrier delivery exceptions, lost or stolen packages.

FREE SHIPPING - US: Free shipping offer valid on standard US domestic orders placed on predeprovence.com over $50 before taxes or discounts. Standard shipping & handling not available in HI, AK and PR. Additional fees apply for expedited, multiple shipping destinations and shipments to HI, AK and PR. Not valid outside of the United States. No adjustments to prior purchases. Not valid for cash. This offer may be altered or may end at any time without notice.

FREE SHIPPING - Canada: Canada orders placed on bonedrypet.com up to $99.99 (USD) before taxes or discount will have a $15 flat rate shipping charge. All orders over $100 (USD) before taxes or discounts will have free shipping. No adjustments to prior purchases. Not valid for cash. This offer may be altered or may end at any time without notice.